SECURE PAYMENT
SAFE AND SECURE DELIVERY
EXTENDED RETURNS
SECURE PAYMENT
SAFE AND SECURE DELIVERY
EXTENDED RETURNS
SECURE PAYMENT
Need help?
  • Delivery Information
  • Help Centre
  • Reviews
  • Jewellery Sizing Guide
  • Chain Collection
  • Return and Cancellation Policy
Track My Order
My Name Necklace
0
  • Enjoy VIP benefits

  • Sign In
  • Sign Up
Mother's Day
View All Mother's Day
  • Gifts for
    • For Mum
    • For Grandma
    • For New Mum
  • Style
    • Necklaces
    • Bracelets
    • Rings
    • Earrings
    • Keyrings
    • Ankles
  • Collections
    • Hearts
    • Infinity
    • Family Tree
    • Floating Locket
    • Cubic Zirconia
    • Diamonds
    • Best Sellers
    • New Arrivals
    • Sale

Explore our Mother's Day collection

shop now

Women
View All Women
  • Style
    • Name Necklaces
    • Necklaces
    • Bracelets
    • Rings
    • Anklets
    • Bangles
    • Keyrings
    • Earrings
    • Layered it UP!
    • New Arrivals
  • Material
    • Sterling Silver
    • Gold Plating
    • Rose Gold
    • Gold Vermeil
    • Solid Gold
    • White Gold
    • Diamonds

Explore our Women collection

shop now

Men
View All Men
  • View All
  • Men's Bracelets
  • Men's Necklaces
  • Men’s Accessories
  • Men's Keyrings

Explore our Men collection

shop now

Kids & Teens
View All Kids & Teens
  • View All
  • Necklaces
  • Bracelets
  • Earrings and More

Explore our Kids Collection

shop now

Collection
View All Collection
  • Name Necklaces
  • Bars
  • Infinity
  • Discs and Circles
  • Family Tree
  • Initials
  • Hearts
  • Floating Locket
  • Dainty
  • Zirconia
  • Link
  • Textured
  • Couples
  • Best Sellers
  • New Arrivals

Explore our Discs and Circles Collection

shop now

Gifts
View All Gifts
  • For Mum
  • For Grandma
  • For New Mum
  • For Women
  • For Men
  • For Kids & Teens
  • For Couples

Explore our Best Sellers

shop now

SALE
  • Home >
  • Help Centre >
  • Payments & Promos
Help Center
Product & General
Tracking & Shipping
Change Order Details
Returns & Cancellations
Payments & Promos
Contact Us
Track My Order
TRACK ANOTHER ORDER
Payments & Promo Information
My promotional code doesn't work

 If you have trouble redeeming your coupon, you may have entered the wrong coupon code or your code may have expired. Please make sure you write the promotional code in the exact way it was provided, without any spaces.

If your promotional code still isn’t working please contact our Customer Care Team to resolve the issue.

Can I use more than one My Name Necklace coupon code?

Only one promotional coupon code, voucher, or free gift can be used per purchase.

Why do I see a double charge on my billing statement?

If this occurs, please check your email account to see if you received two Order Confirmations with two Order ID Numbers. In our experience, customers sometimes place two orders by mistake.
We’ll gladly issue a refund for one order if this is the case. Please send an email to our Customer Care Team with a screenshot of your bank statement so that we can sort this out for you.

If you see the words PENDING or PROCESSING on your bank statement, please allow up two business days for this charge to be cleared.

I have a PayPal account but I cannot complete the payment

If you are unable to complete your payment using PayPal, please contact us with your order details. We’ll gladly send you an email with a PayPal Payment Request to complete your payment and process your order.

How do I use a My Name Necklace coupon?

Subscribers to our email list and other loyal customers who follow us on social media often receive discount coupons. To redeem your coupon, just click on ‘promotional code’ beneath your item information in the shopping cart.

  coupon     

Type your code in the drop down box, then click APPLY to subtract your discount from your subtotal.

coupon2

Please note that you can only use one code a time.

I received a ‘Payment Didn’t Go Through’ message, what should I do?

If you receive a message that your payment didn’t go through, please check your billing and personal information to confirm that the credit card number you entered is correct.

hc-a2601

If all details are correct, please try paying via PayPal. Don't worry, you don't have to be a registered member of PayPal to use their services.

You can also use a different credit card or simply try processing the payment again a few hours after your initial attempt.

How do I find my purchase on my billing statement

Once your order has been confirmed and approved you will be able to see the charge on your billing statement.

You can find us next to the purchase amount under the name "Jewelry Website / MyNameNecklace".

Events and Promotions

Throughout the year, we celebrate national holidays and events with special offers and sitewide sales, including Mother's Day, Valentine's Day, Halloween, and last but certainly not least...Christmas! We’re happy to join in your family celebrations and want to ensure that your gifting experience goes smoothly. For this reason, it's important to confirm the correct shipping method to ensure your purchase arrives on time when buying during a special national or holiday event.

We also regularly reward our loyal newsletter subscribers, as well as Facebook and Instagram followers, with special perks alongside onsite promotional events. Loyalty promotions can usually be claimed using a coupon code.

What Our Customers Have to Say

  • review10
    Christine, Orange, Australia
    "Great elegant product, absolutely adore it!"
  • review11
    Amy, Sydney, Australia
    "My husband loves it!!"
  • review12
    Karen, Brisbane, Australia
    "I loved it so much i will be ordering a couple more"
  • review2
    Elizabeth, Laidley, Australia
    "Perfect! Absolutely perfect!"
  • review3
    Mila, Torquay, Australia
    "Beautiful necklace. Exactly what my daughter wanted. Very pleased"
  • review4
    Debra, Melbourne, Australia
    "Love my necklace. The chain sparkles in the light and the tags are wonderful. Had lots of compliments and inquiries to where l purchased it."
  • review5
    Melynda, Sydney, Australia
    "This necklace is stylish and fun at the same time. I've had complimentary comments made when I've worn this necklace. I really love it."
  • review6
    Tina, Adelaide Park, Australia
    "Love my rings, waiting on my husband to order the 3rd ring of the set now that baby #3 has just been born!"
  • review8
    Jillian, Hamersley, Australia
    "Bought the bracelet as a present for my partner from our girls. He is extremely picky when it comes to everything. He absolutely loved it!!!"
  • review9
    Tanisha, Melton South, Australia
    "Very good necklace, everything i thought it would be."
  • review10
    Christine, Orange, Australia
    "Great elegant product, absolutely adore it!"
  • review11
    Amy, Sydney, Australia
    "My husband loves it!!"
  • review12
    Karen, Brisbane, Australia
    "I loved it so much i will be ordering a couple more"
  • review2
    Elizabeth, Laidley, Australia
    "Perfect! Absolutely perfect!"
  • review3
    Mila, Torquay, Australia
    "Beautiful necklace. Exactly what my daughter wanted. Very pleased"
  • review4
    Debra, Melbourne, Australia
    "Love my necklace. The chain sparkles in the light and the tags are wonderful. Had lots of compliments and inquiries to where l purchased it."
  • review5
    Melynda, Sydney, Australia
    "This necklace is stylish and fun at the same time. I've had complimentary comments made when I've worn this necklace. I really love it."
  • review6
    Tina, Adelaide Park, Australia
    "Love my rings, waiting on my husband to order the 3rd ring of the set now that baby #3 has just been born!"
  • review8
    Jillian, Hamersley, Australia
    "Bought the bracelet as a present for my partner from our girls. He is extremely picky when it comes to everything. He absolutely loved it!!!"
  • review9
    Tanisha, Melton South, Australia
    "Very good necklace, everything i thought it would be."
  • review10
    Christine, Orange, Australia
    "Great elegant product, absolutely adore it!"
  • review11
    Amy, Sydney, Australia
    "My husband loves it!!"
  • review12
    Karen, Brisbane, Australia
    "I loved it so much i will be ordering a couple more"
  • Customer Satisfaction Guaranteed

    • Safe Delivery

      Safe and secure delivery

    • Finely Made

      Handcrafted from ethically sourced materials

    • Trusted

      100% safe & secure checkout and delivery

    • 100 DAY RETURNS

      Get the perfect gift worry-free

    refer a freind
    Necklaces

    Necklaces

    shop now
    Bracelets

    Bracelets

    shop now
    Rings

    Rings

    shop now

    SIGN UP FOR SPECIAL OFFERS

    Female Male
    Need Help?
    • Help Centre
    • Order Tracking
    • Delivery Information
    • Jewellery Sizing Guide
    • Care Instructions
    • Chain Collection
    About
    • Return Policy
    • Terms and Conditions
    • Privacy Policy
    • About Us
    • Payment
    • Reviews
    • Sitemap
    • MY Blog
    Find Us Also On

    Copyright © 2007-2021 My Name Necklace Australia

    All rights reserved.

    We accept VisaWe accept MastercardWe accept AmexThis site is SSL securedWe accept Paypal