In this together: We are open for business as usual. See more
To our valued customers,
We would like to reach out to you directly and share with you the steps we are taking in light of the current Coronavirus (COVID-19) to ensure the well-being of the My Name Necklace community.

The health and safety of our customers and employees is paramount to everything we do. As such, all of our offices and factories are being cleaned and disinfected on a regular basis. All employees are adhering to CDC recommended handwashing and hygienic practices. We are closely monitoring this developing situation and making adjustments as necessary to ensure a sterile and safe work environment.

As your trusted partner in personalised jewellery, we are committed to delivering the My Name Necklace experience you know and love in a healthy environment that promotes and protects the well-being of all. To ensure YOUR safety, every single piece of jewellery is thoroughly cleaned before shipment. We also offer delivery options that do not require face-to-face interactions, with the courier leaving your package outside your door.

We are committed to ensuring an easy and safe experience for you. Our online site remains open for business and we are continuing to operate as usual with all necessary precautions. Feel free to contact our Customer Care Team with any questions or concerns.

Take care of yourself and your loved ones,
The My Name Necklace Team
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Payment Policy

At MyNameNecklace we accept all major credit cards and payments made through PayPal. Payment must be made in full before shipment.

Our products are personalized and hand-crafted according to your specific design and request.
We will start production of your order upon confirmation of payment.

In order to place a payment, simply click on either the "Proceed To Checkout" or the "PayPal Checkout" buttons on our website. You will be automatically directed to the selected payment-processing website, where you will have the option to pay with either your credit card or through PayPal.

If you wish to pay with your credit card, please use the "Proceed to Checkout" option on the shopping bag page.You may pay using any major credit card.

Visa MasterCard Amex

In addition to Visa and MasterCard, you can use PayPal. There is no need to be a PayPal member in order to pay with credit card through PayPal. Please use the "Checkout With PayPal" option on the shopping bag page.

PayPal Verified

Our payment system has 2048 bit encryption and secure servers which enables you to make your payment with complete confidence.

Your credit card information is not processed through or stored on MyNameNecklace servers, and no information is ever released to a third party.

MyNameNecklace reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page. If you have any questions or comments about any of our policies, please contact us.







* All prices are listed in AUD
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