Even if you live outside of the country, don’t fret! We also provide free international delivery to many countries. Click here for a full list of countries we ship to.
All our packages are fully insured and the time frames mentioned above for delivery include production time.
DHL Shipments require a customer signature upon delivery.
Each customer is responsible for any customs charges that may be applied to international shipments. MyNameNecklace has no control over these charges and is not responsible for any actions taken by customs or delivery services.
Please note that it is the customer's responsibility to provide us with a correct and complete delivery address.
If your delivery address is different from your billing address, please specify this during checkout.
When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.
You can also check the status of your order online by logging into the track my order page with your Order ID and Email.
The estimated delivery date is based on the selected delivery method.Delivery dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.
If your order has not arrived within the estimated delivery time, or you have additional questions regarding delivery, please contact our Customer Service Representatives.